Think your outdated KPIs are working? Think again. While you’re busy measuring surface-level metrics like employee satisfaction, your workplace culture is quietly draining millions from your bottom line.
Sue Jauncey’s whitepaper on Learned Helplessness shows how focusing on temporary happiness instead of behavioural resilience creates passivity in employees, stifling innovation and engagement. The Royal Australian Navy saved $308M by shifting away from traditional metrics and adopting Appellon’s methodology to measure behavioural alignment instead.
Satisfaction metrics promote complacency. Perks and pay rises might make employees “happy,” but they don’t address what really drives engagement: trust, purpose, and alignment.
Learned helplessness creeps in when employees feel their efforts don’t matter. This results in disengagement and stagnation—costing your organisation far more than you realise.
Appellon introduces a measurable framework for behavioural alignment, focusing on:
Your KPIs might look good on paper, but they’re hiding a deeper issue. If your culture isn’t resilient, your profits aren’t safe.
Ready to measure what really matters? Let’s talk about behavioural alignment. Reach out to us!